How to cut no-shows with appointment reminders that actually get read

Hey Teo helps service businesses run appointment reminder workflows—multi-touch confirmations, reply tracking, and at-risk slot escalation—before no-shows happen.

How this helps

No technical knowledge required: no coding, no complex setup, and no operations playbook needed.

Single calendar invites are not enough for many clients. Hey Teo helps clinics, salons, and field teams run reminder discipline that protects margin and schedule density.

Send timed reminders before appointments by service type.
Track confirmation replies and flag unconfirmed slots.
Escalate at-risk appointments to staff before the visit.
Measure no-show rate and tune reminder strategy weekly.

How to implement

1
Define reminder windows
Set 24-hour, 3-hour, and day-before touchpoints.
2
Configure confirmation rules
Route unconfirmed slots for manual outreach.
3
Review no-show trends weekly
Adjust timing and channels from outcome data.

Frequently asked questions

Does this replace our booking software?

No. It coordinates reminders around your existing scheduling stack.

Can reminders go by SMS or WhatsApp?

Yes. Channel choice depends on your stack and client preferences.

How is this different from no-show recovery?

Reminders prevent misses; recovery workflows rebook after a no-show. Most teams need both.

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