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Tool playbook

Gmail follow-up automation

Hey Teo helps automate Gmail follow-up workflows and keep response SLAs on track.

How this helps

Inbox overload causes missed revenue and slower service. Hey Teo helps prioritize and move follow-up threads forward.

  • Surface stale threads before they are forgotten.
  • Draft context-aware follow-up messages.
  • Apply response timing rules by priority.
  • Track completion across inbox workflows.

How to implement

  1. 1

    Connect inbox workflows

    Link Gmail signals to operational queues.

  2. 2

    Define response windows

    Set SLAs by lead, client, or support priority.

  3. 3

    Approve and send

    Review drafts for sensitive threads and automate routine ones.

Frequently asked questions

Can I keep manual approval?

Yes. You can choose approval rules per workflow.

Does this replace Gmail?

No. It coordinates actions around your existing inbox.

Can teams share one workflow?

Yes. Shared workflows can reduce dropped conversations.