Teo LogoHey Teo

Persona guide

AI chief of staff for salons and spas

Hey Teo helps salons and spas keep bookings, confirmations, and client follow-ups consistent across busy schedules.

How this helps

A packed book still fails when confirmations slip. Hey Teo helps front desks run reliable communication workflows during peak hours.

  • Reduce no-shows with confirmation and reminder discipline.
  • Improve rebooking follow-ups after appointments.
  • Coordinate waitlist and same-day openings faster.
  • Keep client preferences visible for repeat visits.

How to implement

  1. 1

    Define booking policies

    Set confirmation timing and cancellation rules.

  2. 2

    Automate routine client messages

    Use drafts for confirmations, reminders, and follow-ups.

  3. 3

    Triage exceptions

    Route VIP or sensitive conversations to staff review.

Frequently asked questions

Can stylists keep their personal voice?

Yes. Templates and approvals help preserve brand tone.

Does this replace booking software?

No. It coordinates communication around your booking stack.

Will it help same-day fills?

Yes. Opening broadcast and waitlist workflows are a common pattern.