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Use case

Reduce no-shows

Hey Teo helps reduce no-shows with consistent reminders and confirmation workflows.

How this helps

No-shows erode revenue and planning confidence. Hey Teo helps teams enforce reminder and rescheduling standards without manual overhead.

  • Send reminders at the right cadence.
  • Prompt confirmations before appointments.
  • Handle rescheduling quickly when needed.
  • Track no-show risk patterns over time.

How to implement

  1. 1

    Define reminder schedule

    Set reminder timing by service type and channel.

  2. 2

    Add confirmation checkpoints

    Request simple confirmations before appointments.

  3. 3

    Escalate uncertain bookings

    Flag high-risk appointments for manual follow-up.

Frequently asked questions

Can this work for service businesses?

Yes. It is especially useful for appointment-driven teams.

Can we tune timing by customer type?

Yes. Workflow rules can be segmented.

Will it support quick rescheduling?

Yes. Rescheduling workflows are part of the process.