Teo LogoHey Teo

Persona guide

AI chief of staff for clinics

Hey Teo helps clinics streamline reminders, intake coordination, and patient communication workflows.

How this helps

Clinic teams are often overloaded with scheduling and communication tasks. Hey Teo helps standardize repetitive workflows so staff can focus on patient experience.

  • Reduce scheduling backlogs and missed follow-ups.
  • Support consistent reminder workflows.
  • Keep intake communication organized.
  • Improve front-desk coordination visibility.

How to implement

  1. 1

    Map appointment lifecycle

    Document reminder and follow-up touchpoints by visit type.

  2. 2

    Configure communication rules

    Set timing, escalation, and approval boundaries.

  3. 3

    Monitor daily exceptions

    Review edge cases and reduce dropped patient threads.

Frequently asked questions

Can this reduce no-shows?

Yes. Structured reminders and follow-up workflows help reduce missed appointments.

Does it replace existing practice software?

No. It complements existing systems by coordinating operational actions.

Can teams review what was sent?

Yes. Communication history and pending actions remain visible.