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Use case

Vendor and contractor follow-ups

Hey Teo helps businesses prevent vendor delays with structured follow-up workflows and visible accountability.

How this helps

Vendor work stalls quietly. Hey Teo helps operations teams run a steady cadence of status checks and escalations without losing context.

  • Track open vendor requests with clear next actions.
  • Automate polite escalation when deadlines slip.
  • Keep procurement and delivery stakeholders aligned.
  • Reduce dropped threads across email and chat.

How to implement

  1. 1

    Define SLA by vendor tier

    Set expectations for response and delivery windows.

  2. 2

    Use reminder sequences

    Follow up before issues become critical path.

  3. 3

    Escalate with context

    Bundle history so approvals are fast and fair.

Frequently asked questions

Is this only for large companies?

No. Small teams often have the worst vendor coordination load per person.

Can we include contractors?

Yes. The same workflow patterns apply.

Does this integrate with procurement tools?

Hey Teo coordinates workflows across channels; integration depth varies by stack.