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Persona guide

AI chief of staff for med spas and aesthetic clinics

Hey Teo helps med spas keep lead follow-up, bookings, and treatment communication consistent without requiring technical knowledge.

How this helps

No technical knowledge required: no coding, no complex setup, and no operations playbook needed.

Aesthetic businesses win on timing and trust. Hey Teo helps teams respond faster, reduce missed consultations, and keep client communication disciplined during busy weeks.

  • Follow up on consultation leads before they go cold.
  • Run reminder workflows for appointments and treatment plans.
  • Recover no-shows with structured outreach.
  • Keep team handoffs clean between front desk and providers.

How to implement

  1. 1

    Map consult-to-treatment stages

    Define lead, consult, booked, treated, and follow-up transitions.

  2. 2

    Set message timing rules

    Configure reminders and recovery touchpoints by appointment type.

  3. 3

    Review pipeline health weekly

    Catch stalled leads, no-show trends, and handoff gaps early.

Frequently asked questions

Do we need technical staff to set this up?
No technical knowledge required. Teams can start with simple workflows and expand over time.
Can this support high-ticket consult follow-ups?
Yes. Priority-based follow-up timing is a core use case.
Does Hey Teo replace our booking platform?
No. It coordinates communication and operations around your existing stack.

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