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Persona guide

AI chief of staff for home service businesses

Hey Teo helps home service businesses respond faster to leads, reduce no-shows, and keep job follow-ups consistent without technical setup.

How this helps

No technical knowledge required: no coding, no complex setup, and no operations playbook needed.

Home service revenue depends on speed and reliability. Hey Teo helps owners and dispatch teams run repeatable client operations so estimates, bookings, and follow-ups do not depend on whoever checked the phone last.

  • Follow up on estimate requests before competitors respond.
  • Run appointment reminders and no-show recovery workflows.
  • Coordinate reschedules and same-day openings with less back-and-forth.
  • Keep invoice and payment follow-ups on a predictable cadence.

How to implement

  1. 1

    Map lead-to-job stages

    Define inquiry, estimate, booked, completed, and invoice stages.

  2. 2

    Set channel and timing rules

    Configure reminders, recovery touchpoints, and approval paths.

  3. 3

    Review pipeline weekly

    Track stale estimates, no-show trends, and overdue collections.

Frequently asked questions

Do we need technical staff?
No technical knowledge required. Teams start with simple workflows and expand over time.
Does this replace our scheduling software?
No. Hey Teo coordinates communication around tools you already use.
Can this help with seasonal demand spikes?
Yes. Structured follow-up scales better than manual heroics during busy periods.

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