Persona guide
AI chief of staff for dental practices
Hey Teo helps dental practices run consistent recall, scheduling, and patient communication workflows.
How this helps
Chair time is revenue. Hey Teo helps the front office keep schedules full and patients informed without constant manual chasing.
- Support recall and rebooking workflows with clearer follow-up.
- Reduce scheduling gaps from missed confirmations.
- Coordinate treatment plan follow-ups consistently.
- Keep patient communication organized across channels.
How to implement
- 1
Define recall and confirmation policies
Set timing rules that match your practice cadence.
- 2
Route exceptions
Escalate complex cases to staff instead of automating blindly.
- 3
Review weekly schedule health
Identify patterns in no-shows, gaps, and slow responses.
Frequently asked questions
Does this replace my PMS?
No. It coordinates operational communication around your existing systems.
Can we tune messages by procedure type?
Yes. Workflows can reflect different appointment types and priorities.
Will this help with last-minute changes?
Yes. Reschedule and notification workflows are a common fit.
