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Persona guide
AI chief of staff for agencies
Hey Teo helps agencies reduce delivery chaos with repeatable workflows for communication, scheduling, and billing.
How this helps
No technical knowledge required: no coding, no complex setup, and no operations playbook needed.
Agencies often lose margin in coordination work. Hey Teo helps centralize repeatable operations so account teams can focus on client strategy and execution.
- Standardize client update workflows across accounts.
- Reduce handoff errors between sales and delivery.
- Track billing status and overdue reminders.
- Keep project context searchable and reusable.
How to implement
- 1
Map account workflows
Define recurring tasks from kickoff to reporting.
- 2
Set role-based rules
Assign approval layers for client-facing and financial actions.
- 3
Run weekly ops reviews
Use one queue to catch delays before they become escalations.
Frequently asked questions
Can this work for multiple client accounts?
Will it replace project management software?
Can leadership keep visibility?
Related articles
- Agency Client Communication Rhythm: Reduce Escalations and Scope Creep
Standardize agency client updates, handoffs, and billing follow-ups with a weekly communication rhythm—no coding or ops playbook required.
Explore more guides
Jump between hubs—each collection is built for a different job-to-be-done, from personas to comparisons.
- By personaIndustry and role guides—photographers, agencies, clinics, real estate, and more—with workflows and FAQs.
- Tool automationPlaybooks for Gmail, Stripe, QuickBooks, Calendly, HubSpot, Shopify, and other stacks you already run.
- Use casesOperational fixes—follow-ups, collections, no-shows, onboarding, churn risk, and weekly reviews.
- CompareHow Hey Teo differs from ChatGPT, Zapier, and hiring a VA—focused on business operations execution.
